All digital locks include the manufacturer's warranty — up to 3 years onsite warranty depending on the brand. Our professional installers handle warranty claims directly, so you're not left chasing suppliers.

Every digital lock purchase includes professional installation by our certified technicians. We serve all areas in Singapore — HDB flats, condos, and landed properties.

After your order, we'll contact you to schedule installation at a time that works for you.

Most digital locks have multiple backup options:

• Emergency power terminal — Connect a 9V battery or powerbank to jump-start the lock (depends on model)
• Physical key override — Many models include emergency keys (check product specs)

Need help? WhatsApp us at +65 9369 2997.

Consider these factors:

• Door type — HDB main door, condo door, wooden door, metal gate, or glass door
• Fire rating — HDB and condo main doors typically need fire-rated locks
• Unlock methods — Fingerprint, PIN, RFID card, app, or physical key
• Handle style — Push-pull, lever, or knob

Not sure? WhatsApp us photos of your door at +65 9369 2997 and we'll recommend options that fit.

HOZ is an e-commerce retailer — we don't operate a showroom. However, you can visit our suppliers' showrooms to view products hands-on before purchasing through us:

• Lockin — T-Space, 1 Tampines North Drive 1
• Zigbang — Contact us for current showroom locations
• Philips, Häfele, igloohome, Aqara — Available at authorized retail partners

Once you've decided, purchase through HOZ and we'll handle installation.

Modern digital locks are built with multiple security layers:

• Fire-rated options — Many models meet SS332 Singapore fire safety standards
• Anti-tamper alarms — Alerts trigger if someone attempts forced entry
• Auto-lock — Locks automatically after a set time
• Wrong code lockout — Disables after multiple failed attempts
• Encrypted communication — Bluetooth and WiFi models use bank-grade encryption

Installation typically takes 60-90 minutes for main door locks and 30-45 minutes for gate locks. Our technicians will:

• Assess your door and frame
• Install and align the lock
• Program your fingerprints and access codes
• Walk you through all features and backup options
• Clean up before leaving

We schedule installation within a few days of your order, at a time convenient for you.